Resume
Resume
Organized · Creative · People-Centered · Systems-Minded
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Professional Summary
I’m an organized, people-first professional who loves turning messy processes into smooth systems. From managing yoga studios to coordinating real estate operations, I’ve built a career around supporting teams and helping entrepreneurs succeed. I enjoy taking projects from idea to completion, revamping systems, and creating tools that make work feel easier and more enjoyable.
Bachelor's Degree in Environmental Studies – University of California, Santa Barbara | 2014 - 2018
Google UX Design Certificate – Coursera | June 2025 -October 2025
500-Hour Yoga Teacher Training – Anand Prakash Yoga Ashram, India | October 2019 - April 2020
Professional Experience
Agent Services Coordinator
Keller Williams Realty – Cary, NC | August 2025 – Present
Support a diverse market center of 150+ agents with operations, onboarding, and resource management.
Manage billing and audits, answer agent questions, and connect them with tools for success.
Improve office systems to streamline efficiency and strengthen agent experience.
Coordinate with leadership on meetings, sponsorships, and office initiatives.
Studio Manager & Yoga Teacher
Lucky Elephant Yoga and Wellness – Apex, NC | July 2023 – Present
Plan studio schedule, workshops, trainings, and special events while managing all marketing, newsletters, and email campaigns.
Oversee onboarding, offboarding, auditions, and interviews for our studio teachers, front desk staff, and volunteers.
Coordinate teacher training and continuing education programs.
Handle studio communications, branding, and design of posters, emails, and promotional materials.
Online Business Manager & Social Media Manager
Mystic Feminine Fertility – Remote | May 2021 – March 2025
Supported clients through one-on-one coaching, group classes, retreats, and workshops.
Created online educational resources, including ebooks, courses, and personalized smart plans.
Managed business operations, including budgeting, email marketing, and client retention strategies.
Oversaw all social media accounts (Instagram, Facebook, TikTok), growing audience engagement and brand visibility.
Fertility Awareness Educator
Maven Clinic – Remote | May 2024 – August 2025
Delivered personalized telehealth coaching for individuals and couples on fertility awareness and lifestyle change.
Maintained detailed client notes and tracked progress toward health goals.
Collaborated with a team of professionals — doctors, midwives, nutritionists, and mental health providers — to design and deliver care plans.
Designed educational resources including ebooks and presentations to support client learning.
Server
Clubhouse Terrace Restaurant, Del Mar Racetrack – Del Mar, CA | July 2014 – June 2020
Delivered exceptional customer service in a fast-paced, high-pressure environment.
Stayed calm and solutions-focused while managing up to 20 tables in a high-volume cocktail section.
Strengthened adaptability, problem-solving, and quick memory skills while anticipating guest needs.
Built strong rapport with diverse clientele, ensuring a positive dining experience season after season.
Design & Tech
Figma (UI/UX design, prototyping, wireframing)
Canva (visual design, marketing collateral)
Google Workspace (Docs, Sheets, Slides, Calendar, Gmail)
Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)
KW Command (real estate CRM & marketing platform)
AccountEdge (business accounting & financial tracking)
Converge (payment processing system)
Social Media Management (Instagram, TikTok, Facebook — strategy, scheduling, analytics)
Workflow & Process Design
Standard Operating Procedures (SOP) Development
CRM Management (KW Command, Google Contacts)
Data Entry & Database Maintenance
Financial Tracking & Billing (AccountEdge, Converge)
Scheduling & Calendar Management (Google Calendar, Outlook)
Event Coordination & Logistics (classes, workshops, events)
Document Management & Digital Filing Systems (Google Drive, Microsoft OneDrive)
Project Coordination (timeline tracking, deliverable management)
Task & Project Management Tools (Google Tasks; Trello basics)
Reporting & Performance Tracking (Google Sheets, Excel)
Email & Communication Platforms (Gmail, Outlook, Mailchimp)
Remote Collaboration (Zoom, Google Meet, Slack)
Client Relationship Management (customer records, follow-up systems)
English (fluent)
Spanish (conversational)